Privacy Policy (POPIA)

Building Companies CC (“we”, “our”, or “us”) recognises the importance of safeguarding personal information and is committed to processing such information responsibly, transparently, and lawfully. This Privacy Policy outlines how personal information is collected, used, stored, and protected in accordance with South African data protection legislation, including the Protection of Personal Information Act, 4 of 2013 (POPIA).

This policy applies to visitors to our website http://buildingcompanies.co.za/ and to individuals who engage with us for enquiries, quotations, site assessments, or construction-related services.

1. About Building Companies CC

2. Our Approach to Privacy

Engaging a building company often involves sharing sensitive information about your property and personal circumstances. We take this responsibility seriously and apply the following principles to all personal information we handle:

• Personal information is collected only when necessary
• Information is used solely for legitimate business and service-related purposes
• Personal data is never sold, leased, or traded
• Information is not shared for advertising or third-party marketing
• Reasonable security measures are applied at all times

3. Personal Information We May Collect

3.1 Contact Information

• Full name
• Telephone number
• Email address

3.2 Service and Project Information

• Property address (where relevant to the requested service)
• Details relating to repairs, construction, or maintenance requirements
• Information obtained during site visits, inspections, or consultations

3.3 Website and Technical Information

When you access our website, limited technical information may be collected automatically, including:

• IP address
• Browser and device type
• Pages viewed and interaction duration

This data is used strictly for website security, analytics, and performance monitoring.

4. How Information Is Collected

Personal information is obtained through:

• Website enquiry or contact forms
• Telephone conversations
• Email correspondence
• Face-to-face meetings or site inspections

Information is collected openly and with your knowledge.

5. Purpose of Processing Personal Information

We collect and process personal information to:

• Respond to enquiries and provide quotations or estimates
• Assess building conditions and service requirements
• Communicate regarding projects, timelines, or scope of work
• Perform contracted construction, repair, or maintenance services
• Manage administration, scheduling, and project coordination
• Comply with legal, insurance, and regulatory requirements

We do not use personal information for unsolicited marketing communications.

6. Legal Grounds for Processing (POPIA)

Personal information is processed on one or more of the following lawful bases:

• Consent provided by the data subject
• Actions necessary prior to entering into a contract
• Fulfilment of contractual obligations
• Compliance with legal or regulatory duties

7. Disclosure of Information

Your information is treated as confidential and is not shared unnecessarily.

In limited and specific circumstances, information may be disclosed to:

• Insurance companies or loss adjusters (where relevant to a claim)
• Approved subcontractors, strictly for service delivery
• Regulatory authorities where legally required

Any disclosure is proportionate, secure, and purpose-specific.

8. Information Security

We implement reasonable technical and organisational safeguards to protect personal information from unauthorised access, loss, misuse, or alteration.

Access to personal data is limited to authorised individuals and handled in accordance with internal policies and professional standards.

9. Retention of Information

Personal information is retained only for as long as necessary to:

• Complete the purpose for which it was collected
• Meet contractual, legal, or compliance obligations
• Maintain appropriate business and audit records

Once no longer required, information is securely deleted or anonymised.

10. Your Rights as a Data Subject

In terms of POPIA, you have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Request deletion of personal information where permitted by law
• Withdraw consent (subject to contractual or legal limitations)
• Object to certain types of processing

Requests may be submitted using the contact details provided below.

11. Cookies and Website Analytics

Our website may make use of basic cookies or analytics tools to:

• Improve site performance
• Monitor usage trends
• Enhance security

Cookies do not collect personally identifiable information. You may disable cookies through your browser settings if desired.

12. Third-Party Websites

Our website may include links to external websites. We are not responsible for the content or privacy practices of third-party sites and encourage users to review their policies independently.

13. Children’s Information

Our services and website are intended for adult users. We do not knowingly collect or process personal information relating to individuals under the age of 18.

14. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in legislation, operational practices, or website functionality. The most current version will always be available on our website.

15. Contact Information

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact: